JOB RESPONSIBILITIES:

• Perform maintenance and service tasks for solar distributors
• Diagnose and repair solar products and their accessories
• Evaluate systems accurately for maintenance, warranty, design and other purposes Provide on-site and remote, Tier 1 troubleshooting for solar systems
• Collaborate closely with engineering team to resolve technical issues
• Identify solutions to resolve technical design problems
• Read and interpret blueprints, schematics, and wiring diagrams
• Manage and resolve clients concerns and issues in a timely manner; communicate and document progress to clients and relevant company employees
• Develop knowledge of all solar products and systems that we manufacture
• Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines Maintain compliance with all Safety policies and practices

POSITION REQUIREMENTS:

• A Bachelor’s degree in an engineering of mechanical, electronic or related field Formal training in Solar installation
• At least a T1 ERC Certificate
• Electrician license is preferred
• Must be willing to travel for some projects to some possibly unfavorable locations;
• Very strong organizational and communication skills (both verbal and written)
• Able to work an adjusting schedule